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"recordType": "project", "sourceSheet": "Quarterly Sprint", "sourceKey": "Q3-2026:launch-trade-in-valuation-form-and-intake-sop", "destinationModule": "projects", "destinationLabel": "Projects & Boards", "title": "Launch trade-in valuation form and intake SOP", "payload": { "title": "Launch trade-in valuation form and intake SOP", "dueDate": "2026-07-31", "sourceStatus": "In Progress", "status": "active", "phase": "Validate", "sourceOwner": "Rachel", "support": "Shane, Tech", "team": "Product/Ops", "pillar": "Trade-In MVP", "successMetric": "30 qualified valuations", "weeklyUpdate": "Workflow drafted", "risk": "Pricing inconsistency", "nextAction": "Finalize grading and price bands", "priority": "P1", "businessImpact": "Creates proprietary inventory supply" }, "dedupeKey": "Quarterly Sprint:Q3-2026:launch-trade-in-valuation-form-and-intake-sop" }, { "id": "WB-007", "recordType": "project", "sourceSheet": "Quarterly Sprint", "sourceKey": "Q3-2026:build-donor-unit-parts-control-tracker", "destinationModule": "projects", "destinationLabel": "Projects & Boards", "title": "Build donor-unit parts control tracker", "payload": { "title": "Build donor-unit parts control tracker", "dueDate": "2026-07-18", "sourceStatus": "In Progress", "status": "active", "phase": "Validate", "sourceOwner": "Tech Captain", "support": "All Technicians", "team": "Tech", "pillar": "Branch Execution", "successMetric": "100% donor movements logged", "weeklyUpdate": "Tracker ready", "risk": "Non-compliance", "nextAction": "Train and audit technicians", "priority": "P1", "businessImpact": "Stops parts leakage and improves repair margin" }, "dedupeKey": "Quarterly Sprint:Q3-2026:build-donor-unit-parts-control-tracker" }, { "id": "WB-008", "recordType": "project", "sourceSheet": "Quarterly Sprint", "sourceKey": "Q3-2026:standardize-weekly-branch-scorecard", "destinationModule": "projects", "destinationLabel": "Projects & Boards", "title": "Standardize weekly branch scorecard", "payload": { "title": "Standardize weekly branch scorecard", "dueDate": "2026-07-20", "sourceStatus": "On-Track", "status": "active", "phase": "Validate", "sourceOwner": "Shane", "support": "Branch Leads", "team": "Operations", "pillar": "Branch Execution", "successMetric": "All branches reporting weekly", "weeklyUpdate": "Metrics confirmed", "risk": "Data quality", "nextAction": "Run first weekly review", "priority": "P1", "businessImpact": "Faster branch decisions" }, "dedupeKey": "Quarterly Sprint:Q3-2026:standardize-weekly-branch-scorecard" }, { "id": "WB-009", "recordType": "project", "sourceSheet": "Quarterly Sprint", "sourceKey": "Q3-2026:build-government-tender-calendar", "destinationModule": "projects", "destinationLabel": "Projects & Boards", "title": "Build government tender calendar", "payload": { "title": "Build government tender calendar", "dueDate": "2026-07-25", "sourceStatus": "Not Started", "status": "active", "phase": "Discover", "sourceOwner": "BD Lead", "support": "Linda, Procurement", "team": "BD", "pillar": "Demand Engines", "successMetric": "100% active opportunities tracked", "weeklyUpdate": "Owner to assign", "risk": "Missing documents", "nextAction": "Create compliance checklist", "priority": "P1", "businessImpact": "Builds institutional pipeline" }, "dedupeKey": "Quarterly Sprint:Q3-2026:build-government-tender-calendar" }, { "id": "WB-010", "recordType": "project", "sourceSheet": "Quarterly Sprint", "sourceKey": "Q3-2026:scale-affiliate-recruitment-playbook", "destinationModule": "projects", "destinationLabel": "Projects & Boards", "title": "Scale affiliate recruitment playbook", "payload": { "title": "Scale affiliate recruitment playbook", "dueDate": "2026-08-15", "sourceStatus": "In Progress", "status": "active", "phase": "Validate", "sourceOwner": "E-commerce Lead", "support": "Marketing", "team": "E-commerce", "pillar": "Demand Engines", "successMetric": "100 productive affiliates", "weeklyUpdate": "Offer testing", "risk": "Low activation", "nextAction": "Create affiliate starter kit", "priority": "P2", "businessImpact": "Expands national acquisition" }, "dedupeKey": "Quarterly Sprint:Q3-2026:scale-affiliate-recruitment-playbook" }, { "id": "WB-011", "recordType": "project", "sourceSheet": "Quarterly Sprint", "sourceKey": "Q3-2026:keningau-90-day-recovery-sprint", "destinationModule": "projects", "destinationLabel": "Projects & Boards", "title": "Keningau 90-day recovery sprint", "payload": { "title": "Keningau 90-day recovery sprint", "dueDate": "2026-08-31", "sourceStatus": "In Progress", "status": "active", "phase": "Validate", "sourceOwner": "Eastwood", "support": "Shane, Marketing", "team": "Retail", "pillar": "Branch Execution", "successMetric": "Break-even run rate", "weeklyUpdate": "Daily tracking live", "risk": "Weak local demand", "nextAction": "Partnership and follow-up push", "priority": "P1", "businessImpact": "Prevents RM10k–15k monthly loss" }, "dedupeKey": "Quarterly Sprint:Q3-2026:keningau-90-day-recovery-sprint" }, { "id": "WB-012", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "daily-branch-huddle", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "Daily Branch Huddle", "payload": { "title": "Daily Branch Huddle", "cadence": "Daily", "duration": "10–15 min", "participants": "Branch team", "purpose": "Align focus, targets, blockers and customer commitments", "requiredInputs": "Yesterday wins, sales, today focus, blockers", "decisionsOutputs": "Clear priorities and ownership", "sourceOwner": "Branch Lead", "calendarEventCreated": false }, "dedupeKey": "Meeting Rhythm:daily-branch-huddle" }, { "id": "WB-013", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "execution-log-review", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "Execution Log Review", "payload": { "title": "Execution Log Review", "cadence": "Daily", "duration": "15 min", "participants": "Lead / Captains", "purpose": "Detect hidden problems early and support fast execution", "requiredInputs": "3x staff updates", "decisionsOutputs": "Escalations, coaching, resource decisions", "sourceOwner": "Operations", "calendarEventCreated": false }, "dedupeKey": "Meeting Rhythm:execution-log-review" }, { "id": "WB-014", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "ceo-war-room", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "CEO War Room", "payload": { "title": "CEO War Room", "cadence": "Monday", "duration": "60 min", "participants": "CEO + Captains", "purpose": "Review company health and make cross-functional decisions", "requiredInputs": "Company scorecard, branch alerts, cash, stock", "decisionsOutputs": "Top 5 priorities and decisions", "sourceOwner": "CEO", "calendarEventCreated": false }, "dedupeKey": "Meeting Rhythm:ceo-war-room" }, { "id": "WB-015", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "systems-sop-review", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "Systems & SOP Review", "payload": { "title": "Systems & SOP Review", "cadence": "Tuesday", "duration": "45 min", "participants": "Relevant owners", "purpose": "Convert recurring problems into systems", "requiredInputs": "Issue log, improvement ideas", "decisionsOutputs": "SOP owners and deadlines", "sourceOwner": "System", "calendarEventCreated": false }, "dedupeKey": "Meeting Rhythm:systems-sop-review" }, { "id": "WB-016", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "demand-review", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "Demand Review", "payload": { "title": "Demand Review", "cadence": "Wednesday", "duration": "45 min", "participants": "Sales, Marketing, E-commerce, BD", "purpose": "Improve pipeline, content, conversion and campaigns", "requiredInputs": "Leads, traffic, GMV, tender pipeline", "decisionsOutputs": "Demand experiments and allocations", "sourceOwner": "CEO / Demand Lead", "calendarEventCreated": false }, "dedupeKey": "Meeting Rhythm:demand-review" }, { "id": "WB-017", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "people-leadership-review", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "People & Leadership Review", "payload": { "title": "People & Leadership Review", "cadence": "Thursday", "duration": "45 min", "participants": "CEO, HR, Ops", "purpose": "Coach leaders, staffing, culture and performance", "requiredInputs": "Attendance, execution logs, coaching needs", "decisionsOutputs": "Hiring, coaching and recognition actions", "sourceOwner": "Marian", "calendarEventCreated": false }, "dedupeKey": "Meeting Rhythm:people-leadership-review" }, { "id": "WB-018", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "finance-stock-review", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "Finance & 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"calendarEventCreated": false }, "dedupeKey": "Meeting Rhythm:branch-reality-review" }, { "id": "WB-020", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "strategy-review", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "Strategy Review", "payload": { "title": "Strategy Review", "cadence": "Monthly", "duration": "2 hours", "participants": "CEO + Captains", "purpose": "Review strategic assumptions and engine progress", "requiredInputs": "Engine metrics, initiatives, market signals", "decisionsOutputs": "Continue, pivot, stop or scale", "sourceOwner": "CEO", "calendarEventCreated": false }, "dedupeKey": "Meeting Rhythm:strategy-review" }, { "id": "WB-021", "recordType": "meeting", "sourceSheet": "Meeting Rhythm", "sourceKey": "quarterly-sprint-planning", "destinationModule": "schedule", "destinationLabel": "Schedule & SLA", "title": "Quarterly Sprint Planning", "payload": { "title": "Quarterly Sprint Planning", "cadence": 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"destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Gross Margin %", "payload": { "metric": "Gross Margin %", "category": "Financial", "sourceOwner": "Linda", "frequency": "Weekly", "direction": "Higher", "target": 0.28, "actual": 0, "variance": -0.28, "status": "Behind", "branches": { "KK": null, "SDK": null, "TW": null, "Keningau": null } }, "dedupeKey": "Company Scorecard:gross-margin" }, { "id": "WB-024", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "net-profit-margin", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Net Profit Margin %", "payload": { "metric": "Net Profit Margin %", "category": "Financial", "sourceOwner": "Linda", "frequency": "Monthly", "direction": "Higher", "target": 0.12, "actual": 0, "variance": -0.12, "status": "Behind", "branches": { "KK": null, "SDK": null, "TW": null, "Keningau": null } }, "dedupeKey": "Company Scorecard:net-profit-margin" }, { "id": "WB-025", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "walk-ins", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Walk-ins", "payload": { "metric": "Walk-ins", "category": "Retail", "sourceOwner": "Shah", "frequency": "Weekly", "direction": "Higher", "target": 500, "actual": 0, "variance": -500, "status": "Behind", "branches": { "KK": 0, "SDK": 0, "TW": 0, "Keningau": 0 } }, "dedupeKey": "Company Scorecard:walk-ins" }, { "id": "WB-026", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "retail-close-rate", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Retail Close Rate", "payload": { "metric": "Retail Close Rate", "category": "Retail", "sourceOwner": "Branch Leads", "frequency": "Weekly", "direction": "Higher", "target": 0.3, "actual": 0, "variance": -0.3, "status": "Behind", "branches": { "KK": 0, "SDK": 0, "TW": 0, "Keningau": 0 } }, "dedupeKey": "Company Scorecard:retail-close-rate" }, { "id": "WB-027", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "average-order-value", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Average Order Value", "payload": { "metric": "Average Order Value", "category": "Retail", "sourceOwner": "Branch Leads", "frequency": "Weekly", "direction": "Higher", "target": 1200, "actual": 0, "variance": -1200, "status": "Behind", "branches": { "KK": 0, "SDK": 0, "TW": 0, "Keningau": 0 } }, "dedupeKey": "Company Scorecard:average-order-value" }, { "id": "WB-028", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "tiktok-gmv", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "TikTok GMV", "payload": { "metric": "TikTok GMV", "category": "E-commerce", "sourceOwner": "E-commerce Lead", "frequency": "Weekly", "direction": "Higher", "target": 180000, "actual": 0, "variance": -180000, "status": "Behind", "branches": { "KK": null, "SDK": null, "TW": null, "Keningau": null } }, "dedupeKey": "Company Scorecard:tiktok-gmv" }, { "id": "WB-029", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "tiktok-contribution-margin", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "TikTok Contribution Margin %", "payload": { "metric": "TikTok Contribution Margin %", "category": "E-commerce", "sourceOwner": "Linda", "frequency": "Weekly", "direction": "Higher", "target": 0.15, "actual": 0, "variance": -0.15, "status": "Behind", "branches": { "KK": null, "SDK": null, "TW": null, "Keningau": null } }, "dedupeKey": "Company Scorecard:tiktok-contribution-margin" }, { "id": "WB-030", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "government-pipeline-value", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Government Pipeline Value", "payload": { "metric": "Government Pipeline Value", "category": "Government", "sourceOwner": "BD Lead", "frequency": "Weekly", "direction": "Higher", "target": 1000000, "actual": 0, "variance": -1000000, "status": "Behind", "branches": { "KK": null, "SDK": null, "TW": null, "Keningau": null } }, "dedupeKey": "Company Scorecard:government-pipeline-value" }, { "id": "WB-031", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "trade-in-units-acquired", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Trade-in Units Acquired", "payload": { "metric": "Trade-in Units Acquired", "category": "Recommerce", "sourceOwner": "East", "frequency": "Weekly", "direction": "Higher", "target": 30, "actual": 0, "variance": -30, "status": "Behind", "branches": { "KK": null, "SDK": null, "TW": null, "Keningau": null } }, "dedupeKey": "Company Scorecard:trade-in-units-acquired" }, { "id": "WB-032", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "rts-backlog-units", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "RTS Backlog Units", "payload": { "metric": "RTS Backlog Units", "category": "Operations", "sourceOwner": "Tech Captain", "frequency": "Daily", "direction": "Lower", "target": 50, "actual": 0, "variance": 50, "status": "On-Track", "branches": { "KK": 0, "SDK": 0, "TW": 0, "Keningau": 0 } }, "dedupeKey": "Company Scorecard:rts-backlog-units" }, { "id": "WB-033", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "repair-tat-days", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Repair TAT (Days)", "payload": { "metric": "Repair TAT (Days)", "category": "Service", "sourceOwner": "Tech Captain", "frequency": "Weekly", "direction": "Lower", "target": 3, "actual": 0, "variance": 3, "status": "On-Track", "branches": { "KK": 0, "SDK": 0, "TW": 0, "Keningau": 0 } }, "dedupeKey": "Company Scorecard:repair-tat-days" }, { "id": "WB-034", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "stock-accuracy", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Stock Accuracy %", "payload": { "metric": "Stock Accuracy %", "category": "System", "sourceOwner": "Grace", "frequency": "Weekly", "direction": "Higher", "target": 0.98, "actual": 0, "variance": -0.98, "status": "Behind", "branches": { "KK": 0, "SDK": 0, "TW": 0, "Keningau": 0 } }, "dedupeKey": "Company Scorecard:stock-accuracy" }, { "id": "WB-035", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "complaints-open-48h", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Complaints Open > 48H", "payload": { "metric": "Complaints Open > 48H", "category": "Customer", "sourceOwner": "Rachel", "frequency": "Weekly", "direction": "Lower", "target": 3, "actual": 0, "variance": 3, "status": "On-Track", "branches": { "KK": 0, "SDK": 0, "TW": 0, "Keningau": 0 } }, "dedupeKey": "Company Scorecard:complaints-open-48h" }, { "id": "WB-036", "recordType": "kpi", "sourceSheet": "Company Scorecard", "sourceKey": "execution-log-compliance", "destinationModule": "analytics", "destinationLabel": "KPI & Adoption", "title": "Execution Log Compliance %", "payload": { "metric": "Execution Log Compliance %", "category": "People", "sourceOwner": "Marian", "frequency": "Weekly", "direction": "Higher", "target": 0.95, "actual": 0, "variance": -0.95, "status": "Behind", "branches": { "KK": 0, "SDK": 0, "TW": 0, "Keningau": 0 } }, "dedupeKey": "Company Scorecard:execution-log-compliance" }, { "id": "WB-037", "recordType": "risk", "sourceSheet": "Risk & Decision Log", "sourceKey": "R-001", "destinationModule": "audit", "destinationLabel": "Reports & Audit", "title": "Keningau continues losing RM10k–15k per month", "payload": { "riskId": "R-001", "risk": "Keningau continues losing RM10k–15k per month", "category": "Branch", "likelihood": 4, "impact": 5, "riskScore": 20, "earlyWarning": "Walk-ins and close rate below recovery target", "mitigation": "90-day recovery plan", "contingency": "Downsize, relocate or close", "sourceOwner": "Aslam", "reviewDate": "2026-07-18", "status": "Active", "trend": "Stable", "ceoAttention": "Yes" }, "dedupeKey": "Risk & Decision Log:R-001" }, { "id": "WB-038", "recordType": "risk", "sourceSheet": "Risk & Decision Log", "sourceKey": "R-002", "destinationModule": "audit", "destinationLabel": "Reports & Audit", "title": "Faulty and donor units become untraceable parts graveyard", "payload": { "riskId": "R-002", "risk": "Faulty and donor units become untraceable parts graveyard", "category": "Operations", "likelihood": 4, "impact": 4, "riskScore": 16, "earlyWarning": "Parts removed without record", "mitigation": "Mandatory donor tracker and audit", "contingency": "Freeze technician parts access", "sourceOwner": "Tech Captain", "reviewDate": "2026-07-15", "status": "Active", "trend": "Improving", "ceoAttention": "Yes" }, "dedupeKey": "Risk & Decision Log:R-002" }, { "id": "WB-039", "recordType": "risk", "sourceSheet": "Risk & Decision Log", "sourceKey": "R-003", "destinationModule": "audit", "destinationLabel": "Reports & Audit", "title": "Rapid TikTok growth creates low-margin sales and fulfilment errors", "payload": { "riskId": "R-003", "risk": "Rapid TikTok growth creates low-margin sales and fulfilment errors", "category": "E-commerce", "likelihood": 3, "impact": 5, "riskScore": 15, "earlyWarning": "GMV rises while contribution margin falls", "mitigation": "SKU margin rules and dispatch QC", "contingency": "Pause low-margin campaigns", "sourceOwner": "E-commerce / Linda", "reviewDate": "2026-07-18", "status": "Active", "trend": "Stable", "ceoAttention": "Yes" }, "dedupeKey": "Risk & Decision Log:R-003" }, { "id": "WB-040", "recordType": "risk", "sourceSheet": "Risk & Decision Log", "sourceKey": "R-004", "destinationModule": "audit", "destinationLabel": "Reports & Audit", "title": "Founder remains approval bottleneck", "payload": { "riskId": "R-004", "risk": "Founder remains approval bottleneck", "category": "Leadership", "likelihood": 4, "impact": 5, "riskScore": 20, "earlyWarning": "Routine decisions wait for CEO", "mitigation": "Decision-rights matrix", "contingency": "Interim delegated authority", "sourceOwner": "Nan", "reviewDate": "2026-07-31", "status": "Active", "trend": "Stable", "ceoAttention": "Yes" }, "dedupeKey": "Risk & Decision Log:R-004" }, { "id": "WB-041", "recordType": "risk", "sourceSheet": "Risk & Decision Log", "sourceKey": "R-005", "destinationModule": "audit", "destinationLabel": "Reports & Audit", "title": "Government contracts strain working capital", "payload": { "riskId": "R-005", "risk": "Government contracts strain working capital", "category": "Finance", "likelihood": 3, "impact": 5, "riskScore": 15, "earlyWarning": "Large PO without financing plan", "mitigation": "Pre-bid cash and supplier terms review", "contingency": "Invoice financing / partner structure", "sourceOwner": "Linda", "reviewDate": "2026-07-25", "status": "Active", "trend": "Stable", "ceoAttention": "Yes" }, "dedupeKey": "Risk & Decision Log:R-005" } ], "counts": { "work": 5, "project": 6, "meeting": 10, "kpi": 15, "risk": 5 } }